Doc Kicks policies
Shipping Policy
Doc Kicks ships orders across India with clear processing, courier updates, and delivery support from checkout to doorstep.
Shipping locations
India delivery
Doc Kicks currently ships within India. International shipping is not available at this time.
Shipping costs
Free eligible delivery
Eligible orders include free delivery. The total shown at checkout is the final order amount unless a payment provider or address change creates a clearly shown adjustment before payment.
Delivery time
5 to 7 business days
Most orders arrive within 5 to 7 business days from shipment. Delivery speed can vary based on location, product availability, courier capacity, public holidays, and local service conditions.
Order processing
Up to 2 business days
Orders are normally processed within 2 business days. Once your order ships, shipment details will be shared through email or the contact information provided during checkout. Please enter the full and correct address to avoid delivery delays.
Delivery issues
Support for delays or mistakes
If a package is delayed, damaged in transit, or different from what you ordered, contact us with your order number and shipment details at dockicks.in@gmail.com or WhatsApp +91 94977 36306.
Shipment updates
Courier movement
After dispatch, you will receive courier details when available. Use the courier information from your dispatch message to follow shipment movement.
Delivered packages
Lost or stolen orders
Once the courier marks a package as delivered, Doc Kicks is not responsible for lost or stolen packages. If this happens, contact the courier first and share the details with us so we can guide you where possible.