Privacy Policy

When you place an order, create an account, contact us, or use our website, we may collect details such as your name, email address, phone number, shipping address, billing information, order history, and messages sent to our support team.

We use your information to process orders, arrange shipping, share order updates, answer support requests, prevent fraud, improve the store experience, and send marketing messages only where permitted by law or your preferences.

Payment information is handled through secure payment providers. Doc Kicks does not store full card details on the storefront. We receive only the information needed to confirm and manage your order.

Cookies and similar technologies help the website remember cart activity, understand traffic, improve performance, and keep the shopping experience reliable. Browser settings may allow you to block or remove cookies, but some store features may not work as expected.

We may share necessary information with delivery partners, payment processors, technology providers, analytics tools, and legal authorities when required. We do not sell your personal information.

Order and support records are kept for as long as needed for service, accounting, fraud prevention, legal compliance, and dispute resolution. You can contact us to request access, correction, or removal where applicable.

We use reasonable safeguards to protect personal information from unauthorized access or misuse. No online system is completely risk-free, so please use accurate details and contact us quickly if you notice suspicious activity related to your order.